Last updated 9 November 2021

In the course of carrying out our activities, including providing our platforms and services, Action Speaks Louder Ltd (ABN 42 650 879 164), and our subsidiaries and related bodies corporate (together, we, us or our), will collect, store, use and disclose personal information. We are committed to the protection of your personal information and to compliance with applicable privacy laws.

Personal information

Personal information and/or personal data (the terms commonly used in applicable privacy laws), is information or an opinion about an identified or reasonably identifiable individual, whether or not the information or opinion is true and whether or not the information is recorded in a material form.

Types of personal information we collect and hold

We collect and hold personal information about individuals for the provision of our services (including our websites, campaigns, and other online platforms and services) (our services) and purposes connected to those services.

Consistent with the provision of our services, the types of personal information we may collect and hold includes the following.

(a) Identity and contact details – including individuals’ full name, address, date of birth, telephone number, email address, messaging app ID, and other identifying and contact information.
(b) Other information – text of written and oral communications gathered in the course of our interaction with you, including where you use voice activated technologies connected to our platforms, comment within our platforms and/or otherwise interact on live-chat, social media and emails, including feedback and online reviews and other information from your interactions with us online, including cookie information, IP address, URL’s, search histories and other associated information.

Relevant to each of the European Union and United Kingdom’s General Data Protection Regulation (together, the GDPR), the basis for our processing of your personal information under the GDPR is with your consent and to enable us to perform the contract with you related to the services you have asked us to provide. If you don’t provide us with personal information, we are unlikely to be able to provide you with our products and services.

How we collect and hold personal information

We may collect personal information directly from you in the course of providing our services, from our website and other online platforms, and/or directly from you, including using cookies (data files placed on your device or computer).

Personal information is held securely, is subject to various security protections and is held only for as long as the information remains relevant to the purpose for which it was collected, and in accordance with our business needs and legal requirements.

Purposes for which we hold, use and disclose personal information

We will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure.

The purposes for which we collect, hold, use and disclose information may include:
(a) conducting our business, which includes providing services, or the services (including campaigns) of a third party organisations, to you, such as sending you information about campaigns that you register your interest or involvement in;
(b) (where you have consented, if such consent is required by law) to:
(i) communicate information about our services or third party organisation services that may be of interest to you; and(ii) provide you with information or advertising relating to our products or services (including serving and targeting advertisements) or marketing communications we believe may be of interest to you;
(c) to improve and optimise our services and platforms;
(d) for our internal administrative, research, planning, marketing and product development purposes; and
(e) to comply with legal obligations.

We may also disclose personal information to our parent companies and other affiliates and related bodies corporate, as well as to third party partners and organisations (including partners and organisations with whom we run campaigns), third party technology and marketing partners (including Amazon Web Services, Facebook marketing services, Google Analytics, LinkedIn and Twitter) and other technology and marketing service providers for their use for the same purposes.

The disclosure set out above includes disclosure of your personal information to third-party organisations when you register your interest or involvement in a third-party organisation’s campaigns. Such third party’s use of your personal information, including contacting them with any queries you have about the personal information they hold and how they are using it, will be governed by their privacy policy. It is your sole responsibility to review such privacy policies.

Use of cookies

Like most services, we use cookies and similar technologies, including as follows.
(a) Cookies: being data files that are placed on your device or computer and often include an anonymous unique identifier.
(b) Log files: these track actions occurring on our website.
(c) Web beacons, tags, and pixels: which are electronic files used to record information about how you browse our website.

As we and our third-party partners adopt additional technologies, we may also gather additional information through other methods.We will use the term “cookies” throughout this Policy to cover all these technologies.

Types of cookies and how we use them

Necessary Cookies: These cookies allow us to operate our website. They enable you to move around the website and use its features.

Functional Cookies: These cookies let us operate the website and application according to your preferences. They enable the website and application to remember choices you make such as language, or the region you are in. Without these cookies, certain features of our websites won’t work, and you may find that our website is less convenient and reliable.

Analytics Cookies: We use these cookies to analyse how our website is accessed, used, or performing. These cookies collect information about how visitors use our services, for instance, which pages visitors go to most often, and if they get error messages from webpages. We use this information to maintain, operate, and continually improve the website.

Targeted Advertising Cookies: We use these cookies to serve you with advertisements that may be relevant to you and your interests. They are usually placed by advertising networks, such as Facebook, LinkedIn, and Twitter, with our permission.

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